Tracking your trading history is crucial for effectively managing funds when trading on Exness. Whether you need to verify deposits, check withdrawal status, or view internal transfers, all transaction records can be obtained in your personal area or through the Exness trading application. Having access to this data helps ensure the dynamic transparency of your account, allowing you to efficiently monitor your trading capital. Here is a detailed guide on how to access and use your Exness trading history.

Accessing transaction history through Exness personal area

The Personal Area (PA) is the primary online dashboard where traders manage their accounts, deposits, withdrawals, and transaction records. This is a recommended method for checking transaction history, as it provides the most detailed breakdown of financial activities.

1. Log in to your Exness account

  • Visit the official Exness website and click to log in.
  • Enter your registered email address and password.

2. Navigate to the "Transaction History" section

  • After logging in, find the "Transaction History" tab in the menu.
  • This section displays a chronological list of all financial transactions, including deposits, withdrawals, and internal transfers.

3. Use filters to quickly search

You can filter transactions in the following ways:

  • Date range (last 7 days, last 30 days, or custom date selection).
  • Transaction type (deposit, withdrawal, internal transfer).
  • Payment methods (bank transfer, cryptocurrency, bank card, or electronic wallet).

This helps you find specific transactions without browsing unnecessary data.

Accessing transaction history through Exness personal area

4. View transaction details

Clicking on a transaction will open detailed information, including:

  • Transaction ID (used for tracking and customer support queries).
  • Payment method (fund processing method).
  • Amount (exact amount deposited or withdrawn).
  • Status (processed, pending, failed).
  • The start and completion dates and times of the transaction.

5. Download or export history records

  • If you need a record for taxation, bookkeeping, or personal tracking, Exness allows you to download transaction history as CSV or PDF files.
  • To export, please click the download button in the "Transaction History" section and select your preferred file format.

View transaction history in Exness trading application

For traders who enjoy using mobile devices, the Exness Trade App provides a convenient way to monitor financial transactions. This mobile application provides transaction tracking functionality similar to personal areas, but is designed to be more user-friendly and easy to use when going out.

View transaction history in Exness trading application

1. Open the Exness trading application

  • If you don't have this app yet, please download it from the Google Play Store or Apple App Store.
  • Log in with your Exness account credentials.

2. Go to the menu section

  • Click on the menu icon in the bottom right corner (three horizontal lines).
  • Select 'Transaction History' from the available options.

3. Filter and search for transactions

Use available filters to refine the search:

  • Select the transaction type (deposit, withdrawal, transfer).
  • Select a specific date range (e.g. the last 30 days).
  • Sort transactions by status (processed, pending, failed).

4. View transaction details

Each transaction record displays:

  • Amount and currency.
  • The transaction ID used for tracking.
  • The payment method used.
  • Processing time and completion date.

5. Export your history (if necessary)

  • This application allows users to generate transaction reports in downloadable format.
  • These reports can be used for tax declaration, payment proof, or reconciliation with external financial records.

Exness transaction status

Each transaction is assigned a status indicating its progress. This helps traders understand whether their payment has been successfully completed, is currently being processed, or if further action is needed.

statesignificance
processedThe transaction has been successfully completed and the funds have been reflected in your account.
be pendingThe transaction is currently being processed and may take some time to complete. This is common for bank transfers and cryptocurrency deposits.
failedThe transaction was not successful due to insufficient funds, incorrect details, or provider refusal.
CancelledThe transaction was manually cancelled by the user or rejected by Exness due to compliance reasons.
Refund has been issuedThe transaction has been cancelled and the amount has been refunded to the original payment method.
  • If your transaction has been pending for a long time, please check the expected processing time of the payment method you have chosen.
  • Failed transactions typically require user intervention - checking for errors in payment details or contacting customer support.

Common problems and solutions when accessing transaction history

Some traders have encountered problems accessing or interpreting their trading history. The following are common problems and their corresponding solutions.

Not visible in transaction records

Possible reasons:

  • The selected date range does not include this transaction.
  • The payment is still being processed and the system has not been updated yet.

Solution:

  • Adjust the date filter to a wider range.
  • Wait a few minutes and then refresh the page.

Unable to download transaction history

Possible reasons:

  • Browser cache issue.
  • Mobile applications are outdated.

Solution:

  • Clear browser cache or use stealth mode.
  • Update the Exness Trade App to the latest version.

The transaction has been in a 'pending' state for a long time

Possible reasons:

  • Some payment methods, especially bank transfers and cryptocurrency deposits, have longer processing times.

Solution:

  • Check the expected processing time of the selected method.
  • If the delay time is longer than usual, please contact Exness customer service.

Incorrect balance after transaction

Possible reasons:

  • System update delay.
  • Withdrawals that have been deducted but not yet deposited into the target account.

Solution:

  • Log out and log in again to refresh the balance.
  • If the issue persists, please contact customer support to verify the transaction.

How to contact Exness support team to inquire about transaction matters

If you need help querying transaction history, Exness provides 24/7 support through multiple channels.

Support methodsdetailed information
online chatIt can be obtained directly on the Exness website and mobile application.
E-mailSend detailed transaction queries to [email protected]
phone supportAvailable within the selected area. Please check the 'Contact Us' section on the website.

When contacting support, please provide:

  • Transaction ID (found in the history section).
  • The date and time of the transaction.
  • Amount and payment method.

Final idea

Access and manage your Exness transaction history to ensure complete control over your financial activities. Whether you are using a personal area or the Exness trading application, you can easily track, filter, and download transaction records. Understanding transaction status and resolving common issues can save time and prevent unnecessary delays. If you encounter any problems, Exness provides multiple support channels to help solve transaction related issues.

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